The French, their banking, their expectations – FBF / IFOP fourth study part 1

The French Banking Federation (FBF) and the French Public Opinion Institute (IFOP) are unveiling the results of their fourth “The French, their banking, their expectations” survey. Conducted with more than 4,000 French people, the study provides a snapshot of French banking customers and sheds light on their perception of banks in France and the way they use them, notably in terms of innovations and the impact of the COVID crisis.